Plus, to reduce anxiety and prevent “oh shit, they weren’t supposed to see that” moments, everything in a project starts off as private just to your team. That’s why everything in a project is now labeled as “private to our team” or “the client can see this”. Clarity and privacy is at the core of this new feature. You’re in 100% control of what clients see. And now it all happens in the same place as the rest of the project - no more separate Clientside. That means you can assign clients to-dos, share files and folders, schedule events and meetings, chat around the Campfire, and even ask clients automatic check-in questions! If you can do it with your team, you can do it with your clients. Starting today, not only can you send messages to clients, but now you can work with clients using all the same tools you already use with your team. Today we’re introducing something better. So we put our heads together and spent a couple months working on a complete revamp. We fell short of what we hoped we’d be able to create. It worked well for some people, but it missed the mark for far more. Essentially, it was a mini project within a project - a distinct space with separate tools and a different interface.Ĭonceptually it made sense, but practically it was inflexible and not collaborative enough. It was an entirely separate part of a Basecamp project where all client-facing communications lived. When we launched Basecamp 3, we introduced a new way for client services firms to work with their clients. Launch: A brand new way to work with clients in Basecamp 3

Basecamp classic vs basecamp 3